Terms and conditions

Welcome to Treasure hunt Granada, provider of unique and exciting treasure tours in Granada, Spain. By accessing or using our website and our services, you agree to be bound by the following terms and conditions.

We provide guided treasure hunt tours in Granada, Spain, that include puzzle-solving, code-cracking and uncovering clues that lead to the ultimate prize. Our tours are designed for families and groups of friends and can be tailored to different interests and skill levels.

Booking and Payment
To book a tour, you must complete the online booking form on our website or contact us in order to make a customizes reservation for you. We accept payment by credit card through a secure online payment system, PayPal, Bizum and cash payment on site.

Cancellation and Refunds
Cancellations made more than 24 hours before the tour start will receive a full refund. Cancellations made within 24 hours of the tour start will not receive a refund. We reserve the right to cancel a tour due to unforeseen circumstances, in which case, a full refund will be issued.

All participants must be in adequate physical condition and able to walk for extended periods. Unfortunately, due to rough terrain, the tours are not wheelchair accessible. Children under the age of 18 must be accompanied by an adult. By participating in our tour, you acknowledge that there are inherent risks associated with outdoor activities and agree to assume all risks and responsibilities.

Our tours take place rain or shine, but in the event of severe weather, we reserve the right to reschedule or cancel a tour with full refund.

We shall not be liable for any personal injury, death, or property damage sustained by participants in our tours, whether caused by negligence or otherwise.

We are committed to protecting your personal information and your privacy. Our Privacy Policy, which can be found following the link https://www.treasurehuntgranada.com/privacy, outlines how we collect, use, and disclose your personal information. By using our website and our services, you consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy.

Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time, so please review them occasionally. If we make significant changes, we will notify you by posting a notice on our website or by email.

Governing Law
These terms and conditions are governed by the laws of Spain and any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Granada.

Contact Us
If you have any questions about these terms and conditions or our services, please contact us by email at: info@treasurehuntgranada.com.

Effective Date: 31/08/2023.

By using our website and our services, you acknowledge that you have read and understood these terms and conditions and agree to be bound by them.